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Heather Corley

Earth's Best Formula Recalled? Company Says No.

By November 14, 2007

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I received some questions about Earth's Best Organic baby formula today. A few parents have noticed that this formula isn't on the shelves at their local stores anymore, and couldn't find any good information as to why. One mother who called the company was concerned because she was told that the formula had been removed from the stores because of a fishy smell. Others heard that there was a recall on the formula and wanted details in case their baby was affected.

I spoke with an Earth's Best representative this afternoon, and she assured me that Earth's Best Organic baby formula has not been recalled and there is no safety issue for parents to worry about. The company received reports that the formula developed a fishy smell after it was on the shelf for a while, and that babies didn't like the smell. The formula was removed from store shelves so they could address the smell issue. The company expects to have the organic dairy-based formula back in stores in a month or so. Meanwhile, Earth's Best Organic Soy baby formula is still available, but you should check with your baby's pediatrician before changing to a different formula, particularly soy. If your baby has been drinking this brand of formula, there is no known health issue or reason for concern at this time.

If you'd like to get further information on Earth's Best Organic baby formula, or have additional concerns, you can call the company at 800-434-4246 from 8 a.m. to 4 p.m. PST.
Comments
November 17, 2007 at 10:00 pm
(1) Sunil says:

Yeah! Glad to hear it. Is there a way we can be notified when the new product is available? Thanks.

November 18, 2007 at 12:47 am
(2) pickel says:

We used this for our son for about a month…but it caused a horrible reaction in him. The soy, that is. It is very high in copper because of the sunflower oil in it. No other formula that I know of uses sunflower oil. They had also added copper to the formula.

But, I see that similac organic now has the same things.

For kids who are intolerant to corn and sunflower/copper these products are very hard to come by.

November 21, 2007 at 10:24 am
(3) Terrie says:

I have been using Earths for quite a while now. Just yesterday I was at the store and there was a huge supply of every flavor, which I stocked up on. Now I wonder if I have to return it.

December 4, 2007 at 2:40 am
(4) Paul says:

I think Earth’s Best is shirking their responsibility to consumers by maintaining their silence as parents worry why their infant’s formula has disappeared.

It shouldn’t be so difficult to get information. Why isn’t there a press release on their web site? Why did the product just disappear from their site without explanation?

People should seriously reconsider buying any product from this company at this point. They have a responsibility to the consumer and they are not living up to it.

By the way, if you are considering an alternative, be careful. Many of the other organics have a ton of sugar in them — in the Similac organic formula, for example, sugar is the third ingredient.

December 4, 2007 at 5:32 pm
(5) Bobby says:

FDA WARNS CONSUMERS NOT TO USE CERTAIN JARS OF EARTH’S BEST BABY FOOD, NAMELY THE “ORGANIC 2 APPLE PEACH BARLEY WHOLESOME BREAKFAST BABY FOOD,” THE “WHOLESOME BREAKFAST VARIETY PACK,” AND THE “ORGANIC 2 APPLE PEACH BARLEY 4.5 OUNCE JARS.” SEE FDA WEBSITE FOR FEBRUARY 16,2007 ANNOUNCEMENT, OR CALL FDA MEDIA INQUIRIES AT: 301-827-6242. ADDITIONALLY, WITH REGARDS TO THE SUDDEN DISAPPEARANCE OF EARTH’S BEST ORGANIC INFANT FORMULA WITH IRON, I’M VERY SUSPICIOUS OF WHAT THE REAL REASON MAY BE FOR THE SUDDEN REMOVAL OF SAID PRODUCTS. I’VE ATTEMPTED TO CALL THEM NUMEROUS TIMES, BUT THEY WON’T TAKE CALLS. THEIR MEDIA DEPT. HAS WHAT SEEMS TO BE A PERMANENT RECORDING THAT SAYS SOMETHING LIKE, “WE ARE IN A MEETING IN AN ATTEMPT TO BETTER SERVE YOU….” AS ONE PERSON NOTED HERE, WHY IS THE COMPANY SILENT? WHY NO PRESS RELEASE? WHY NO PUBLIC EXPLANATION? YOU ARE RIGHT. THEY HAVE SHIRKED THEIR RESPONSIBILITIES TO THEIR CUSTOMERS, AND HAVE CREATED A GREAT DEAL OF SUSPICION ABOUT THEIR PRODUCTS, WHICH COULD RESULT IN A LOSS OF CONFIDENCE IN THE QUALITY OF THEIR PRODUCTS….AS FOR ME, I WILL NO LONGER BUY THEIR PRODUCTS….

December 6, 2007 at 10:37 pm
(6) Lorie says:

I drove to four stores today looking for this formula. None of the store employees knew about any of this. They said the computer told them there was a ploblem at the warehouse. I actually emailed the company about a month ago to ask them about brown chunks I found in the formula. Not all cans had it, just some. Being concerned I let them know. They informed me that it was pieces of the formula that were burned. I trusted them. Was I wrong for that? Now I am worried. This is very frustating because this formula cost much more than others. I bought it because I thought this company had a good reputation. They need to be honest with this problem. I am sure they are about to lose many customers that purchase their other products.

December 12, 2007 at 12:12 pm
(7) Lisa says:

I agree with many of the comments here. I had trusted this company and their the product and was surprised to see it disappear from store shelves without any explanation. Going to their website, finally, I expected to find an explanation, but there is none. A company that builds its reputation on catering to concerned, health-conscious parents is doing a very poor job communicating with its customers. I do not want to give my baby non-organic formula and certainly won’t give her soy formula. The Similac Organic has the sugar and there aren’t really any other options I’ve found. Luckily, our baby still gets most of her meals directly from me! and is starting on solid foods. Get it together Earth’s Best!

December 17, 2007 at 1:25 am
(8) Angie says:

Just about the time I was going to start my infant on one feeding of formula today Earth’s Best was nowhere to be found. I asked the people at the store and they said it had nothing to do with the product but that the color of the formula was not to their spec. I thought wow, talk about being proactive as a company. But then I went to their website and found no information as to why the product was taken off the shelf. So I called Hain Celestial Group and it was after hours and I was able to leave a message. I was quite surprised that someone called me back the next day I mentioned to them about what I was told and that is when they told me it was the fishy smell and they had gotten enough calls to warrant them taking it off the shelf. I was then told it was going to be at least 6 weeks until they could get it back in stock. So imagine my excitement when I finally received my can and was able to feed my 10 month old formula for her noon feeding. Well this lasted for a week when this evening my daughter refused her bottle. So I smelled it and it was a horrible fishy smell-then I tasted it and sure enough it was horrible. I am still nursing two times a day and my daughter gets no more than 8 oz. of forumla each day. Oh and by the way, she has not been regular for a couple of days and I am wondering if it is because of this fishy smell. I don’t want to use non organic or Similac Organic because of the sugars but am at a loss. Because my daughter is so close to her one year birthday I am going to ask her Dr. if she could start on a small amount of milk. Is anyone else having this same issue on the new batch of formula?

December 17, 2007 at 11:05 am
(9) groovelady says:

I’mn encountering the same problems. Baby’s OwnOrganic is sold in some helth food stores–you have to use 7 teaspoons per 4 oz bottle though, so it’s a bit more incovenient…

December 17, 2007 at 11:09 am
(10) groovelady says:

Sorry for the typos–I do know how to spell! My son is nursing right–I meant to say…

I’m encountering the same problems. Baby’s Own Organic is sold in some health food stores–you have to use 7 teaspoons per 4 oz bottle though, so it’s a bit more inconvenient…

December 17, 2007 at 12:41 pm
(11) Angie says:

I just got off the phone with EB and at first they said it sounded like I had some of the old formula. When I explained I didn’t she was very concerned and is sending me a Fed Ex box to return the product along with some gift certificates. They said they didn’t have any other calls so if you are experiencing this fishy smell please call them ASAP. Thank you for the suggestion of the other organic formula-I am definitely going to look into it.

December 17, 2007 at 9:22 pm
(12) isabel says:

My parents just sent 4 tins of this stuff to me in Japan. I can’t believe what I’m hearing… still “fishy”? This is terrible. It is impossible to find organic formula in Japan and it takes a month to import it from the USA. I really hope the ‘new’ formula doesn’t develop this fishy flavour. My baby won’t drink the formula we buy here.

December 18, 2007 at 11:36 pm
(13) Angie says:

Oh my gosh-I do hope that your tins are ok. I am not sure if Japan’s Walmart would carry even Similac Organic-even though it has a lot of sugar in it-if the EB doesn’t work out. My tin didn’t start out fishy-it was after it was open for 10 days when it started. Good luck!

January 24, 2008 at 5:46 pm
(14) Jamie says:

Guess what. Earth’s Best is now being made by PBM Vermont and it is identical to the cheaper formula sold at Wal-Mart. So you can get Wal-Mart quality Earth’s Best Infant Formula (both dairy and soy) for about $10 less in the Parent’s Choice brand. Check the bottom of your fishy smelling Earth’s Best and you will see it says “PBM Vermont.” I am excited. This saves me $9 per can and about $150 month in my monthly formula budget. Goodie, now I can afford to buy more diapers. Thanks PBM for making cheap formula. What, that does not sound right. Oh well, you know what I mean.

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